Forum Discussion
angelam
2 years agoNew Member
Problems with subscription email - empty graphs
Hi All, in some of my subscription emails the data are missing on the prewiev charts. If I checked the prewiev in the browser before sending the subscription letter everything is correct. What could...
ibarrau
2 years agoSuper User
Hi. Using custom visuals for subscription might not always work. It depends on some details. You can check the considerations and limitations for subscriptions in here:
That way you can see if there is any of those items you might be doing that produces the blank visuals.
I hope that helps,