Forum Discussion
jordimr
10 years agoAdvocate I
Problems with personal gateway
I have problems with the personal gateway. Here's the scenario: -Report is succesfully published to the service. -The report uses two sources: -one is a local file present in the machine where the...
- 10 years ago
A similar situation happened to me. I had updated the PowerBI desktop but failed to update my Gateway at the same time. I contacted support and was told to update my Gateway EVERY TIME I update the desktop. My credentials worked as they should and I have not had any further issues. I would recommend doing a quick update of both and trying to refresh again.
Remember, what worked for me may not work for you but it is worth a shot.
K
jordimr
10 years agoAdvocate I
The latest version of the personal gateway solved the issue for me. I believe it was linked to the timeout settings. It was resolved anyway.