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jordimr's avatar
jordimr
Icon for Advocate I rankAdvocate I
10 years ago
Solved

Problems with personal gateway

I have problems with the personal gateway. Here's the scenario: -Report is succesfully published to the service. -The report uses two sources: -one is a local file present in the machine where the...
  • kcantor's avatar
    kcantor
    10 years ago

    A similar situation happened to me. I had updated the PowerBI desktop but failed to update my Gateway at the same time. I contacted support and was told to update my Gateway EVERY TIME I update the desktop. My credentials worked as they should and I have not had any further issues. I would recommend doing a quick update of both and trying to refresh again.

    Remember, what worked for me may not work for you but it is worth a shot.

    K

mininair's avatar
mininair
Icon for Microsoft Employee rankMicrosoft Employee
10 years ago

jordimr: did you try updating your credentials in the dataset settings? In the dataset on the schedule refresh settings page, if you click on "edit credentials" under the sql server datasource, you can update the credentials. Did you give this a shot? Does refresh still fail?