Problems with Power BI Standard Gateway

[emujkic]

I have problem with setting up Power BI Standard gateway. 

First I installed Personal Gateway and set up a report that is connecting to AWS Redshift through ODBC. We are using IAM authentication. It is working fine. 

Then I wanted to install Gateway in Standard Edition. I made the same setup to AWS throu the same ODBC. Everything runs on the same computer. When I try to refresh it is just open for a few minutes and then say that there is no response from server. As I see it authentication doesnt even try, since there is no additional browser window when running the refresh as it is normally. I tried even changing system user that runs the gateway service to my admin domain account. However we have same result. 

Do you have any ideas what could be wrong?

[emujkic]

The computer meets the standard as I see it. 

And what is interesting is that other connections (like using JIRA on premise API connection) works. I can also update data from Active directory. 

I have also Personal Gateway on the same computer and it can refresh data from AWS. 

Standard Power BI Gateway doesn't work just on this connection. 

[Anonymous]

Hi @emujkic 

First, make sure your computer environment can deploy and use standard gateway normally .

https://learn.microsoft.com/en-us/data-integration/gateway/service-gateway-install#requirements 

Best Regards,
Community Support Team _ Ailsa Tao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.