Forum Discussion
Problems displaying reports (dates and times) after adding a new gateway2 and creating a cluster.
Hi juliobrito
Good to hear that your issue has been resolved. Please accept it as the solution so that it may help other community members with similar problems to solve them faster.
Thank you.
Hi juliobrito
Could you please let us know if your issue has been resolved after raising the support ticket? If so, please post helpful insights in the community so that it might help other community members with similar issues resolve them faster.
Thank you.
Hello.
We've initially resolved the issue.
As I mentioned at the beginning, the server's original operating system was in English.
And although we had configured it to Spanish in our section, the reports were failing.
The main problem was that the Power BI service runs
under the NT Service/PBIEgwService account, and it was being configured in English.
The solution we tried was to change the service account to our Spanish user account.
And so the gateway was running with the Spanish configuration.
Thank you for your support, and I hope my comments are helpful to the community.