Forum Discussion
juliobrito
1 year agoFrequent Visitor
Problems displaying reports (dates and times) after adding a new gateway2 and creating a cluster.
Good morning, and thank you in advance. It turns out we had only one gateway (Spanish OS and Spanish regional settings), and our reports were working correctly. Then we added another gateway2 (Engl...
- Anonymous1 year ago
Hi juliobrito
Good to hear that your issue has been resolved. Please accept it as the solution so that it may help other community members with similar problems to solve them faster.
Thank you.
Akash_Varuna
Super User
1 year agoHi juliobrito Try these please
- Match regional settings (language, date, decimal) on both gateways.
- Verify and update regional settings in Manage Gateways on Power BI Service.
- Set the original gateway as primary in the cluster for consistency.
- Ensure reports use the correct Spanish formats and republish them.
- Test Gateway2 separately to confirm the issue is not with the cluster itself.
juliobrito
1 year agoFrequent Visitor
Hello, unfortunately the problem persists and has worsened.
I've followed the instructions provided, but the error persists.
I suspect that somehow the Power BI service is using the En-en regional setting.
Any help would be appreciated.