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Francof
New Member

Problemas al descargar instalador Power BI Gateway

Buenas tardes.

Estoy intentando descargar el instalador de Power BI Gateway y la página me tira error. Intente varias veces, verifique nuestra conexión a internet y el problema parece ser del sitio. Alguien sabe como puedo solucionarlo? Gracias!

 

El error que tira Chrome es  ERR_CONNECTION_RESET.

2 REPLIES 2
v-shex-msft
Community Support
Community Support

Hi @Francof ,

You can use fiddler to trace install steps to find out which request has been blocked, then ask your IT to check network policy and firewall rules to confirm they not block power bi requests.

In addition, you can also take a look at gateway install logs to share us detail error messages.

Troubleshoot the on-premises data gateway#troubleshooting-tools

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider accept as solution to help other members find it more quickly.
Jayendran
Solution Sage
Solution Sage

Hi @Francof 

 

I'm not sure which link you have tried. But I've tried the both online and offline installer both are working fine.

 

Online Installer link: https://go.microsoft.com/fwlink/?LinkId=820925&clcid=0x409

 

Offline Installer Link: https://www.microsoft.com/en-us/download/confirmation.aspx?id=53127

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