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Markzolotoy's avatar
Markzolotoy
Impactful Individual
5 years ago
Solved

Problem with on-prem Gateway

Initially I have it installed on my development box. I was able to configure it and everything worked fine. Today I installed another Gateway on the production Server and used Migrate existing Gatewa...
Need Help
  • arvindsingh802's avatar
    arvindsingh802
    5 years ago

    validate the region in right top corner is as as your gateway was configured, if not sure you can check by changing region one by one (it might take some time as there are multiple regions)

     

    If you still not able to see your gateway then would suggest to install a new gateway.

     

    If this post helps, then please consider Accept it as the solution and give it a thumbs up

  • v-xulin-mstf's avatar
    v-xulin-mstf
    5 years ago

    Hi Markzolotoy

     

    You can choose region here:

    You need to select the region you selected when creating the gateway, if the gateway does not exist, it means it has been deleted by you.

     

    If you still have some question, please don't hesitate to let me known.‌‌

     

    Best Regards,

    Link

     

    Is that the answer you're looking for? If this post helps, then please consider Accept it as the solution. Really appreciate!

v-xulin-mstf's avatar
v-xulin-mstf
Community Support
5 years ago

Hi Markzolotoy

 

Is your issue solved?

If the issue has been solved, please adopt the solution to help others

If you still have some question, please don't hesitate to let me known.‌‌

 

Best Regards,

Link

 

Is that the answer you're looking for? If this post helps, then please consider Accept it as the solution. Really appreciate!