Forum Discussion
Problem with credentials - OAuth2
PS how on earth do you raise a ticket?
I've clicked on the ticket option but it's telling me I need an admin account to access it.
Also, whenever I try to sign in on the support page I'm taken back to my powerbi home page and it all goes around again.
Hi DarrenWheatley ,
Sorry for the delay.
Please check the blog below about how to create a support ticket.
Best Regards,
Jay
Community Support Team _ Jay Wang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Okay, so I followed your link, landed on the page but wasn't signed in.
If I click on the sign in option, it takes me back to my powerbi homepage, as I said before.
If I don't sign in I can click on the button to raise a ticket but then it asks me to select an account. When I do this I'm told I need admin approval to go any further.
I have a powerbi pro license, so I don't know why this should be an issue.
PS if you need me to illustrate any of this with screen images, is there somewhere you can upload them to?
PPS and I do have an admin account for the system (2 in fact) but using this doesn't make any difference - I still get the message
Need admin approvalpowerbi.microsoft.compowerbi.microsoft.com needs permission to access resources in your organisation that only an admin can grant. Please ask an admin to grant permission to this app before you can use it.