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boboost's avatar
boboost
Regular Visitor
5 years ago
Solved

Problem when publishing API connection (desktop works fine)

Hi, I setup a connection with an API in Power BI desktop. This works fine, except when I publish it says that my datasource cannot be refreshed because my credentials are not correct. I think it has...
Need Help
  • boboost's avatar
    boboost
    5 years ago

    Hi thanks, I solved it by clearing the cache in the desktop version, setting the datasource to anonymous en public. I also had to set it to public on the cloud version. then it worked eventually.

boboost's avatar
boboost
Regular Visitor
5 years ago

The data source is just an API with basic authentication, that is already set up in the datasource advanced settings. Next to the basic authenthication as header info i need to give a database name. 

I assume when i connect to an API i do not need to use the gateway.

v-janeyg-msft's avatar
v-janeyg-msft
Community Support
5 years ago

boboost  

 

Try to re-edit credentials. Can you show me the details message in error?

Best Regards

Janey Guo

  • boboost's avatar
    boboost
    Regular Visitor
    5 years ago

    hi, here is the message:

     

    • v-janeyg-msft's avatar
      v-janeyg-msft
      Community Support
      5 years ago

      Hi, boboost 

       

      The credential information seems to be incomplete.

       

      Best Regards

      Janey Guo

       

      • boboost's avatar
        boboost
        Regular Visitor
        5 years ago

        Hi,

         

        I know, here when i enter the credentials:

         

        this is a test site for my api, see that i need to enter THREE things: username password AND databasename:

        In the code I already entered the BASIC Authenication string, (so i don't understand why I even should enter credentials.)