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boboost's avatar
boboost
Regular Visitor
5 years ago
Solved

Problem when publishing API connection (desktop works fine)

Hi, I setup a connection with an API in Power BI desktop. This works fine, except when I publish it says that my datasource cannot be refreshed because my credentials are not correct. I think it has...
Need Help
  • boboost's avatar
    boboost
    5 years ago

    Hi thanks, I solved it by clearing the cache in the desktop version, setting the datasource to anonymous en public. I also had to set it to public on the cloud version. then it worked eventually.

boboost's avatar
boboost
Regular Visitor
5 years ago

Hi Janey,

I assume that the credentials are already in the basic authentication. 

 

v-janeyg-msft's avatar
v-janeyg-msft
Community Support
5 years ago

Hi, boboost 

 

The system prompts that your credentials are invalid. Have you tried to re-enter it? Do you need a gateway for your data source?

 

 

  • boboost's avatar
    boboost
    Regular Visitor
    5 years ago

    The data source is just an API with basic authentication, that is already set up in the datasource advanced settings. Next to the basic authenthication as header info i need to give a database name. 

    I assume when i connect to an API i do not need to use the gateway.

    • v-janeyg-msft's avatar
      v-janeyg-msft
      Community Support
      5 years ago

      boboost  

       

      Try to re-edit credentials. Can you show me the details message in error?

      Best Regards

      Janey Guo

      • boboost's avatar
        boboost
        Regular Visitor
        5 years ago

        hi, here is the message: