Forum Discussion

kaledjeff's avatar
kaledjeff
Advocate I
9 years ago
Solved

Problem viewing dashboard

Hi,   I've been having trouble viewing my dashboard for the few days. I see the following error message:   "The Following page has become unreposive. You can wait for it to become responsive ot k...
Need Help
  • kaledjeff's avatar
    kaledjeff
    9 years ago

    Hello v-jiascu-msft,

     

    I deleted my dashboards and reports and upload them again. Everything seem to be working fine now.

     

    I don't know exactly what was the issue but I'm glad it's working fine now.

     

    Thank you very much for you help.

     

    BR

kaledjeff's avatar
kaledjeff
Advocate I
9 years ago

Hello v-jiascu-msft,

 

 

I'm only one in our orginzation that build dashboards but other people face the same issue that I'm facing at the moment.

 

I've noticed when only viewing the dashboards online (on my machine and others), chrome &  IE consume alot RAM and CPU. And it's alway uploading something at the beginning. I see at the bottom corner "Uploading X %".

 

Thanks

v-jiascu-msft's avatar
v-jiascu-msft
Microsoft Employee
9 years ago

Hi kaledjeff,

 

Could you please post a snapshot here? That's quite weird. 

 

Best Regards!

Dale

  • kaledjeff's avatar
    kaledjeff
    Advocate I
    9 years ago

    Hello v-jiascu-msft,

     

    I deleted my dashboards and reports and upload them again. Everything seem to be working fine now.

     

    I don't know exactly what was the issue but I'm glad it's working fine now.

     

    Thank you very much for you help.

     

    BR

  • v-jiascu-msft's avatar
    v-jiascu-msft
    Microsoft Employee
    9 years ago

    Hi kaledjeff,

     

    Could you please post the snapshots about "Uploading X %"? Because that's the scenario I never expect. Thank you for your patience.

     

    BTW, you could post picture here. First save the picture, then upload it by "Photos".

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Best Regards!

    Dale

  • kaledjeff's avatar
    kaledjeff
    Advocate I
    9 years ago

    Thank you for your quick reply.

     

    Please check the image: imgur.com/a/mIfb6 

     

    P.S. I'm not able to upload to the Power BI forum.

  • v-jiascu-msft's avatar
    v-jiascu-msft
    Microsoft Employee
    9 years ago

    Hi kaledjeff,

     

    1. Could you please check the storage volume of your account? How much left?

    2. Could you please upload the PBIX to Service with another account?

    3. The last try: I wonder if it's possible for you to share the PBIX file to me. Because this is quite weird.

     

    You can't upload a picture to the forum. This reminds me if your network of your organization stops the uploading of PBIX.

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Best Regards!

    Dale 

  • v-jiascu-msft's avatar
    v-jiascu-msft
    Microsoft Employee
    9 years ago

    kaledjeff,

     

    Hi BR,

     

    Could you please mark your answer as solution if it's convenient for you? Though this isn't a perfect one. It could be a solution to this topic. That will be a help to the others.

     

    Best Regards!
    Dale