Forum Discussion

kaledjeff's avatar
kaledjeff
Advocate I
9 years ago
Solved

Problem viewing dashboard

Hi,   I've been having trouble viewing my dashboard for the few days. I see the following error message:   "The Following page has become unreposive. You can wait for it to become responsive ot k...
Need Help
  • kaledjeff's avatar
    kaledjeff
    9 years ago

    Hello v-jiascu-msft,

     

    I deleted my dashboards and reports and upload them again. Everything seem to be working fine now.

     

    I don't know exactly what was the issue but I'm glad it's working fine now.

     

    Thank you very much for you help.

     

    BR

kaledjeff's avatar
kaledjeff
Advocate I
9 years ago

Hi v-jiascu-msft,

 

Thank you for your reply.

 

I cleared the browsing history. I used different browsers and I used different laptops and the issue still the same.

 

I even let the IT team check my laptop and they couldn't find any issues.

 

BR

 

 

v-jiascu-msft's avatar
v-jiascu-msft
Microsoft Employee
9 years ago

Hi kaledjeff,

 

Do you have another account in your organization? Could you please use it with login in your computer? This is just for troubleshooting. Thank you for your understanding and cooperation.

 

BTW, the picture, I guess, in your first post isn't there.

 

Best Regards!

Dale

  • kaledjeff's avatar
    kaledjeff
    Advocate I
    9 years ago

    Hello v-jiascu-msft,

     

    Thank you for your quick reply.

     

    I've tried that. Other users who view my dashboard also complained about the same issue. 

    • v-jiascu-msft's avatar
      v-jiascu-msft
      Microsoft Employee
      9 years ago

      Hi kaledjeff,

       

      Does that mean other people can use Service normally with their own account? (Just do their own work)

       

      Best Regards!

      Dale

      • kaledjeff's avatar
        kaledjeff
        Advocate I
        9 years ago

        Hello v-jiascu-msft,

         

         

        I'm only one in our orginzation that build dashboards but other people face the same issue that I'm facing at the moment.

         

        I've noticed when only viewing the dashboards online (on my machine and others), chrome &  IE consume alot RAM and CPU. And it's alway uploading something at the beginning. I see at the bottom corner "Uploading X %".

         

        Thanks