Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Did you hear? There's a new SQL AI Developer certification (DP-800). Start preparing now and be one of the first to get certified. Register now

Reply
Anonymous
Not applicable

Problem to refresh SharePoint online List

I have a PowerBI report with about 20 SharePoints Online lists imported into to it. Roughly there are 5000 items (as of now) from these lists.

 

Of late, the refreshes have been taking a long time and are failing most of the times. I have configured "Connect directly" with OAuth2 in PowerBI services. My password hasn't changed - though the error suggests invalid credentials. I suspect that it's throwing that error because the connection cannot be kept open for more than 2 hours. (See the refresh start and end time). Please help on how to fix this.

 

SharePoint failure.png

3 REPLIES 3
v-jiascu-msft
Microsoft Employee
Microsoft Employee

Hi @Anonymous,

 

I think you are right. 5000 items couldn't be a big dataset. I think you need to optimize your data model. 

1. What are the relationships among these data tables?

2. How about refreshing it in the PBI Desktop?

 

Best Regards!

Dale

Community Support Team _ Dale
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Anonymous
Not applicable

Hi @v-jiascu-msft

 

15 of these tables are fact tables. They are merged in Power BI based on common columns. 5 are Dim Tables.

 

Even in Power BI desktop it takes same amount of time to refresh. One thing I've noticed is that, while refreshing the "merged table" gets around 100mb of data (cricled in the screenshot) from SharePoint now (this is when the problem started), while the actual size of the pbix file is around 10mb.

 

MergedLists.png

 

Hi @Anonymous,

 

I would suggest using proper relationship instead of merging them together. If you can merge them, you could create relationships too. The workload of refreshing could be downgrade. If you need more help, please provide a dummy .pbix file.

 

Best Regards!

Dale

Community Support Team _ Dale
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Helpful resources

Announcements
April Power BI Update Carousel

Power BI Monthly Update - April 2026

Check out the April 2026 Power BI update to learn about new features.

Fabric SQL PBI Data Days

Data Days 2026 coming soon!

Sign up to receive a private message when registration opens and key events begin.

New to Fabric survey Carousel

New to Fabric Survey

If you have recently started exploring Fabric, we'd love to hear how it's going. Your feedback can help with product improvements.

Power BI DataViz World Championships carousel

Power BI DataViz World Championships - June 2026

A new Power BI DataViz World Championship is coming this June! Don't miss out on submitting your entry.