Forum Discussion

Alexis's avatar
Alexis
Frequent Visitor
11 years ago

Problem sharing dashboard - You do not have access to this dashboard

I have created a dashboard which I have shared with one colleague successfully, however another colleague that I am sharing it with gets the following message when he clicks the link on the email:

 

You do not have access to this dashboard

This invitation in invalid

 

Any ideas?

 

Thanks

Alexis

 

 

9 Replies

  • I set up free Power BI account and sent invite to share my dashboard with 2 others inside same domain; they never received an email from Microsoft at all.  It seems that this is not the first of its kind.  Any solution found yet?

  • konstantinos's avatar
    konstantinos
    Memorable Member

    Are the second colleague uses the same domain name as yours or is his domain registered in the powerbi tenant..

      • konstantinos's avatar
        konstantinos
        Memorable Member

        There can be many things or bug..you haven't post many details..like is it by group or account ? shared it from service or copy the link from email? is allow reshare checked? maybe licence settings ?

    • Alexis's avatar
      Alexis
      Frequent Visitor

      This is the message he gets...

       

      power bi msg.png

  • These are few issues that I ran into and able to solve.  Sometimes the error message is not obvious.

    • Email not received by the user - Check the email alias as they might have a non standard email with number or other parts at the end. When a dashboard is shared, the email address is not validated and no further error message is received.
    • User does not have access to dashboard, gets a similar error message - Office 365 license is required.  If using PowerBI Pro content, it requires the appropriate license as well
    • User cannot sign in - In my organization, every one has two aliases, only one of them is recognizable through Azure AD. So ask the user to enter to correct email address
    • Can get to the DB but not see objects - Verify the access to the tabular model, possibly add them to one of existing roles. Also, try signing out and sign in.
    • Cannot get to PowerBI site or error loading page - Verify the browser version and upgrade.
    • Alexis's avatar
      Alexis
      Frequent Visitor

      Thanks for your reply, but none of these seem to resolve it. I've since shared it with other uses, some can't access it and some can.