Forum Discussion
Problem sharing dashboard - You do not have access to this dashboard
I have created a dashboard which I have shared with one colleague successfully, however another colleague that I am sharing it with gets the following message when he clicks the link on the email: ...
These are few issues that I ran into and able to solve. Sometimes the error message is not obvious.
- Email not received by the user - Check the email alias as they might have a non standard email with number or other parts at the end. When a dashboard is shared, the email address is not validated and no further error message is received.
- User does not have access to dashboard, gets a similar error message - Office 365 license is required. If using PowerBI Pro content, it requires the appropriate license as well
- User cannot sign in - In my organization, every one has two aliases, only one of them is recognizable through Azure AD. So ask the user to enter to correct email address
- Can get to the DB but not see objects - Verify the access to the tabular model, possibly add them to one of existing roles. Also, try signing out and sign in.
- Cannot get to PowerBI site or error loading page - Verify the browser version and upgrade.
Thanks for your reply, but none of these seem to resolve it. I've since shared it with other uses, some can't access it and some can.
