Forum Discussion
Problem saving after editing reports in PBI service
Hi Antdevton79 ,
May I know whether this issue still exist? If you switch to another browser, will you get same issue? Is this issue happening on all your reports in current workspace or just a specific report? Which region does your tenant in? I found an ICM for a similar issue which is investigating by the product team but I need these info to confirm whether it is applicable to you. Thanks in advance!
Also, there is a solution that might help you. Please let another admin of this workspace removing you from the workspace and add you back after waiting for a while. Then, use this REST API to refresh your permission to the workspace. After a period of successfully running this API, please go back to the workspace and try again.
Users - Refresh User Permissions - REST API (Power BI Power BI REST APIs) | Microsoft Docs
If there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly. If I misunderstand your needs or you still have problems on it, please feel free to let me know. Thanks a lot!
Best Regards,
Community Support Team _ Caiyun
Community SupportHi Antdevton79 ,
May I know whether this issue still exist? If you switch to another browser, will you get same issue? Is this issue happening on all your reports in current workspace or just a specific report? Which region does your tenant in? I found an ICM for a similar issue which is investigating by the product team but I need these info to confirm whether it is applicable to you. Thanks in advance!
Also, there is a solution that might help you. Please let another admin of this workspace removing you from the workspace and add you back after waiting for a while. Then, use this REST API to refresh your permission to the workspace. After a period of successfully running this API, please go back to the workspace and try again.
Users - Refresh User Permissions - REST API (Power BI Power BI REST APIs) | Microsoft Docs
If there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly. If I misunderstand your needs or you still have problems on it, please feel free to let me know. Thanks a lot!
Best Regards,
Community Support Team _ Caiyun
We are also having this issue with the grey screen appearing for all users. I have provided responses to the questions below.
If you switch to another browser, will you get same issue? Yes issue is across different browsers.
Is this issue happening on all your reports in current workspace or just a specific report? This is the only report used on the workspace.
Which region does your tenant in? UK/EU.
Thanks
Hi,
Here are the answers :
- If you switch to another browser, will you get same issue? Yes
- Is this issue happening on all your reports in current workspace or just a specific report? On all reports
- Which region does your tenant in? Belgium
I'm the only admin of the workspace.
Thanx for your help.
Antoine
- Anand24
Super User
Antdevton79 ,
I feel the best way forward would be to raise ticket with MS Support team. They can check logs and let you know what changed or what's the issue.
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