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Antdevton79's avatar
Antdevton79
Frequent Visitor
4 years ago
Solved

Problem saving after editing reports in PBI service

Hello,   I'm unable to save after editing a report in a workspace in PowerBI Service. I don't even have an error report, the page becomes grey and stays like that.   Any issues to solve the prob...
Need Help
  • v-cazheng-msft's avatar
    v-cazheng-msft
    4 years ago

    Hi Antdevton79 ,

     

    May I know whether this issue still exist? If you switch to another browser, will you get same issue? Is this issue happening on all your reports in current workspace or just a specific report? Which region does your tenant in? I found an ICM for a similar issue which is investigating by the product team but I need these info to confirm whether it is applicable to you. Thanks in advance!

    Also, there is a solution that might help you. Please let another admin of this workspace removing you from the workspace and add you back after waiting for a while. Then, use this REST API to refresh your permission to the workspace. After a period of successfully running this API, please go back to the workspace and try again.

    Users - Refresh User Permissions - REST API (Power BI Power BI REST APIs) | Microsoft Docs

     

    If there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly. If I misunderstand your needs or you still have problems on it, please feel free to let me know. Thanks a lot!

     

    Best Regards,

    Community Support Team _ Caiyun

Anand24's avatar
Anand24
Icon for Super User rankSuper User
4 years ago

Antdevton79 ,

Strange !!! Seems to be a bug.

 

You can do the below things in current scenario:

1. Check with Admin if anything has been changed by them in the last couple of days

2. Check if the issue is only with your user or other users are also facing the same issue of not being able to save now

3. Raise a ticket with MS Support; Only they can check the logs and let you know the actual issue

 

Give a Thumbs Up if this post helped you in any way and Mark This Post as Solution if it solved your query !!!

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