Forum Discussion

AUaero's avatar
AUaero
Responsive Resident
6 years ago

Problem exporting page containing matrix to PDF

Hi,   I've got a report that we typically will export to PDF and print to present to customers.  One of the pages has a matrix visual.  The export to pdf has worked fine up until very recently; now...
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AUaero's avatar
AUaero
Responsive Resident
6 years ago

The issue only occurs in the service.  I can successfully export from the desktop app.

 

I've attached two files, one showing the results of the export to pdf from the service and the other showing the result of the export from the desktop.  You can see that the export from the service cuts off all of the values from the matrix.

Export from DesktopExport from Service

  • AUaero's avatar
    AUaero
    Responsive Resident
    6 years ago

    Dina, respectfully - I don't think this is the same issue.  I am aware of the limitations of printing tables from Power BI.  This is a case where exporting to PDF only exports the row fields in a matrix.  The entire matrix, including the column headers and row fields previously were visible when exporting to PDF.

    • v-diye-msft's avatar
      v-diye-msft
      Community Support
      6 years ago

      Hi AUaero 

       

      Sorry, I was wondering they could be related,  I don't know where's the point coz it works fine on my side. Would you mind sharing your dummy pbix that I can report it to internal team for further investigation?