Problem accessing the BI report by my users

Hi Anonymous 

If your other "Free" users are viewing your dashboards and reports, then you must have those dashboards and reports on a Premium Capacity Workspace. "Free" users should be able to view content that is shared with them through their "Shared With Me" area, or Power BI Apps built from a Premium Capacity workspace.

This Upgrade message is usually only shown when the Free users are trying to access something outsiode of those areas, for instance trying to access content in a Workspace, or trying to do something else that requires a Pro licence. You'll need to identify how the content is being shared, and what the users are doing when they get this message, and also whether these are users are inside your Power BI tenant, or outside the tenant.

Hope this helps

Stuart

Hi Stuart,

I want to understand 1 last thing. 

when i bought Powerbi for the company my understading was as follows:

1. Developer will make reports and dashboards and publish to service. the Dev must use a pro lisnece to achieve this.

2. developer can share the report to any user within the orgnization (with free lisence). Say i have a pro account with my domain, [email protected]. when i share this with my user [email protected] , John will view the report & dashboards for free. I will not need to buy a pro account for him. but as a free user he will not be able to create and share reports from his account. 

as per above scenario, all my users with xyz.com should see the reports i share without any issue.

please correct me if anything above is wrong. 

Hi Anonymous 

Sadly, yours is a common misconception.

With just a Pro licence, the Pro user can only share Reports and Dashboards with others with a Pro licence. This applies both within the domain and outside it. If all you have is a Pro licence everyone needs a Pro licence to securely view your reports. 

Only Reports and Dashboards in a Premium Capacity Workspace can be shared with others who have a Free licence. It is detailed in the Microsoft Documentation. 

See: Types of licenses for Power BI business users - Power BI | Microsoft Docs

The only other option in this scenario is to use "Publish to Web" as the Pro licence holder. This places the Report on a publicly facing web-server accessible to everyone. However this is not secure and should not be used if the Report contains confidential or proprietary information.

See : Publish to web from Power BI - Power BI | Microsoft Docs

Hope this helps

Stuart