Forum Discussion

APACK01's avatar
APACK01
Frequent Visitor
9 years ago
Solved

Problem Sharing Dashboards-first time users do not have access

We've noticed an interesting development in the last month or so with the dashboard sharing mechanic.  It is not a show-stopper but it is extremely annoying and makes PowerBI seem clunky to managers ...
  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    9 years ago

    Hi APACK01,

     

    Did you share the dashboard from the group workspace or My Workspace? I got information from PG if share dashboard from group:

     

    "This is by design for now, we will have a design change at the beginning of next year.

    Temporary Workarounds: Either share the dashboard from My Workplace, or log into the user before attempting to share the dashboard."

     

    Best Regards,
    Qiuyun Yu

     

v-qiuyu-msft's avatar
v-qiuyu-msft
Community Support
9 years ago

Hi APACK01,

 

As you mentioned the issue occurred last month, did you tried to share a dashboard to see if the issue persists currently?

 

Best Regards,
Qiuyun Yu

  • APACK01's avatar
    APACK01
    Frequent Visitor
    9 years ago

    Yes, it has been happening since last month and is still happening.  Interestingly, when someone logs in for the first time (successfully), and then tries to access the dashboard via link or notification (unsuccessfully), they usually inform me.  After that I re-share it with them, and they now have two entries on the "Access" tab, the original one showing their email address, and the new one shows their full name, obviously pulled back from AD.  As Anonymous mentioned, this may be normal, but it is still a clunky way to introduce PowerBI to managers.

    • v-qiuyu-msft's avatar
      v-qiuyu-msft
      Community Support
      9 years ago

      Hi APACK01,

       

      Did you share the dashboard from the group workspace or My Workspace? I got information from PG if share dashboard from group:

       

      "This is by design for now, we will have a design change at the beginning of next year.

      Temporary Workarounds: Either share the dashboard from My Workplace, or log into the user before attempting to share the dashboard."

       

      Best Regards,
      Qiuyun Yu

       

      • APACK01's avatar
        APACK01
        Frequent Visitor
        9 years ago

        I can't say I'm happy with the design, but the workaround is suitable for the time being.  Thanks for the information!