Forum Discussion
Problem Sharing Dashboards-first time users do not have access
- 9 years ago
Hi APACK01,
Did you share the dashboard from the group workspace or My Workspace? I got information from PG if share dashboard from group:
"This is by design for now, we will have a design change at the beginning of next year.
Temporary Workarounds: Either share the dashboard from My Workplace, or log into the user before attempting to share the dashboard."
Best Regards,
Qiuyun Yu
APACK01 Cutting through all the different email/user set up things. I believe this behaviour happens no matter what if the end user has never logged in. I would recommend an email blast to all report end users to log in, give it a couple days, then share the dashboards.
Another option, is if they have issues, you don't have to revoke and re-create, you can just send them the link in the access panel of the shared dashboard prompt.