Problem Gateway (DM_GWPipeline_Gateway_MashupDataAccessError)

[adciudad]

Dear, I have a power bi project with several reports connected to a SQL Server on a remote computer, then I have a gateway on another PC, that gateway PC perfectly accesses remote SQL.

I published the report, configured the dataset in the web app, without problems, everything gives correct connection.

But when updating, both manually and on a scheduled basis, I get the following message:

An error has occured

An error occurred while processing the data in the data set.

Please try again later or contact technical support. Please provide these details if you contact them.

Error del origen de datos{"error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","pbi.error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","parameters":{},"details":[],"exceptionCulprit":1}}}
URI de clústerWABI-PAAS-1-SCUS-redirect.analysis.windows.net

Identificador de actividad9d8d64b7-c355-46ae-9be2-3f2bdf14d961

Identificador de la solicitud994def09-a303-ef3c-64bd-57cd0b5deb38

Hora2020-06-13 16:13:48Z

Thanks!

[v-jayw-msft]

Hi @adciudad ,

You may take a look at Troubleshoot the gateway 

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

Best Regards,

Jay

Community Support Team _ Jay Wang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[GilbertQ]

Hi there

I have had this issue too.

I installed the latest version of the On-Premise Data Gateway which is version 3000.45.7

You can download it here: https://www.microsoft.com/en-us/download/confirmation.aspx?id=53127

[adciudad]

that's the version I have installed. June

[GilbertQ]

Ok there was another June release prior to this version.

I also restarted my VM with the Gateway to make sure everything was reset.