Forum Discussion
VL22
Advocate I
3 years agoPro Trial license kept extended
Hi, I know this question is awkward, but our users tried the pro trial license around April, and they still have trial license now! Based on the activity logs and feedback, they didn't "extend"...
arvindsingh802
Community Champion
3 years agoCan you confirm if users has not been assigned Pro liacense
sometimes it happen due to glitch that after assigning Pro liacense user still see Ndays remaining under trial
if that's the case you can raise support request https://powerbi.microsoft.com/en-us/support/pro/ to get it fixed
VL22
Advocate I
3 years agoHi arvindsingh802 ,
No, I can confirm that the users don't have Pro license. Thank you.
Best regards,
VL
- arvindsingh8023 years ago
Community Champion
SpoilerI would suggest to reach out to Microsoft support team to get it fixedSpoilerAlthough getting Power BI Pro is perk 😉