Forum Discussion
Pro License for Guest User Issues
Hi v-alq-msft,
Thanks for your reply. Yes we have configured as what you have mentioned. It was working fine before and there were no configuration changes.
The support page has posted the following that there was an issue with Pro Account. I guess this is the reason many of us are having issues out of the sudden?
"Power BI Pro customers trying to access externally shared content from a different Tenant may encounter a message asking to “Upgrade to Power BI Pro”. Engineers have identified the root cause and ETA for a fix is end-of-day 06/07/2020."
https://powerbi.microsoft.com/en-us/support/
Hi v-alq-msft,
Thanks for your reply. Yes we have configured as what you have mentioned. It was working fine before and there were no configuration changes.
The support page has posted the following that there was an issue with Pro Account. I guess this is the reason many of us are having issues out of the sudden?
"Power BI Pro customers trying to access externally shared content from a different Tenant may encounter a message asking to “Upgrade to Power BI Pro”. Engineers have identified the root cause and ETA for a fix is end-of-day 06/07/2020."
https://powerbi.microsoft.com/en-us/support/
Same issue is happening with my clients. We share content (Reports and Datasets) with external Pro license users, they've been able to use the service without an issue until this week. They go their link, try to click on one of the objects and nothing happens.
I see the little blurb on the service page that says something is wrong with external sharing and that it's put on the back burner for fixing and no other information or link to something that I can pass along to my customers.