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Anonymous's avatar
Anonymous
Not applicable
6 years ago
Solved

Pro License for Guest User Issues

I am part of an organization (Tenant A) that has been assigned with Pro license to my account. I have been invited as Guest User to another organization (Tenant B)   Since i have a Pro license ass...
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  • Anonymous's avatar
    Anonymous
    6 years ago

    Hi v-alq-msft,

     

    Thanks for your reply. Yes we have configured as what you have mentioned. It was working fine before and there were no configuration changes.

     

    The support page has posted the following that there was an issue with Pro Account. I guess this is the reason many of us are having issues out of the sudden?

     

    "Power BI Pro customers trying to access externally shared content from a different Tenant may encounter a message asking to “Upgrade to Power BI Pro”. Engineers have identified the root cause and ETA for a fix is end-of-day 06/07/2020."

      

    https://powerbi.microsoft.com/en-us/support/

     

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Microsoft has listed this as a known issue on their support page. The ETA for a fix is end-of-day 06/07/2020

https://powerbi.microsoft.com/en-us/support/

 

I hope this will resolve the problems many of us are facing.

 

  • RMay's avatar
    RMay
    Frequent Visitor
    6 years ago

    Thanks - that's a long time for people to go without access to their reports. 
    We are sharing dashboards rather than apps to get around this for the moment. That appears to work but not ideal.