Forum Discussion
Pro License for Guest User Issues
Hi v-alq-msft,
Thanks for your reply. Yes we have configured as what you have mentioned. It was working fine before and there were no configuration changes.
The support page has posted the following that there was an issue with Pro Account. I guess this is the reason many of us are having issues out of the sudden?
"Power BI Pro customers trying to access externally shared content from a different Tenant may encounter a message asking to “Upgrade to Power BI Pro”. Engineers have identified the root cause and ETA for a fix is end-of-day 06/07/2020."
https://powerbi.microsoft.com/en-us/support/
Hi Tim-BD,
I am wondering if the link changed? When you share a report outside your organization, they get the link to the report. I have seen where the link changes (for whatever reason). Can you try to un-share and then re-share and email them the link again automatically? I am curious if it works with a new link. (Note - this isn't something that should have to be done again and again. This should be a rare thing to have to re-share - since it kind of eliminates the purpose of sharing if you have to keep re-sharing. 🙂 )
I would appreciate Kudos if my response was helpful. I would also appreciate it if you would mark this as a solution if it solved the problem. Thanks!
Thank you, I will try this out tomorrow and will keep you posted.