Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
7 years ago

Printing issues in Power BI Service

Customers recently experienced issues while printing from Power BI service. When they click on Print->Save as PDF or Microsoft PDF printer using google chrome browser, the page is cut off -only half...
Need Help
v-yulgu-msft's avatar
v-yulgu-msft
Icon for Microsoft Employee rankMicrosoft Employee
7 years ago

Hi Anonymous ,

 

Clear the cache of Chrome browser and try again to see if it works.

 

Regards,

Yuliana Gu

Anonymous's avatar
Anonymous
Not applicable
7 years ago

I cleared the cache and tried again. The printing issue persists.

  • GaleGartling's avatar
    GaleGartling
    Icon for Advocate I rankAdvocate I
    7 years ago

    Having the same problem with all browsers with an embedded report.  Printed early last month but now certain pages only print about half.  Clearing cache did not help.

  • v-yulgu-msft's avatar
    v-yulgu-msft
    Icon for Microsoft Employee rankMicrosoft Employee
    7 years ago

    Hi Anonymous ,

     

    It is a known issue, please check CRI: 108480238 and CRI: 111283681.

     

    Best regards,

    Yuliana Gu