Forum Discussion

NBauregard's avatar
NBauregard
Frequent Visitor
3 years ago
Solved

Print this Page in PBI Service

Last week we could print any report from the service using the File>Print this Page menu selection.  This week, it is not working.  Preview shows blank or shaded pages.  Did this feature get removed? Export>PDF sill works, but is much more painful to wait for. 

  • NBauregard's avatar
    NBauregard
    3 years ago

    Seems as though the print issue has been resolved as of this morning 12/15/22.

9 Replies

  • saralyndsay's avatar
    saralyndsay
    Frequent Visitor

    We are having exactly the same issue. Worked fine a couple days ago, and is now not working and showing shaded or blank pages. 

    • JM_UserU's avatar
      JM_UserU
      New Member

      We are also having this issue. I have been unable to find any resolutions anywhere. 

  • v-jialluo-msft's avatar
    v-jialluo-msft
    Icon for Community Support rankCommunity Support

    Hi NBauregard

     

    According to your description, your problem is printing blank pages.

    I think you may need to check if it works fine on other machines. And please change to a different browser and clear the website data to try.

    There is also a possibility of printing blanks caused by a dataset or report applying a sensitivity label, refer to the following link:

    Sensitivity labels from Microsoft Purview Information Protection in Power BI - Power BI | Microsoft Learn

     

    Best Regards,
    Gallen Luo
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

    • NBauregard's avatar
      NBauregard
      Frequent Visitor

      Hi Gallen,

      Thank you for your response.
      The result is the same on all computers I have tried it on.  Also tried with MS Edge and Chrome with the same results.  I checked into the "Sensitivity Labels for Content" and all are disabled.

  • Our customer is having the same issue. I've reported it as a bug.

    • NBauregard's avatar
      NBauregard
      Frequent Visitor

      Seems as though the print issue has been resolved as of this morning 12/15/22.

      • JM_UserU's avatar
        JM_UserU
        New Member

        Still not fixed for us as of 12/12/22. 

  • Anonymous's avatar
    Anonymous
    Not applicable

    same problem is occurring in Japan