Forum Discussion

RyanBarkley's avatar
RyanBarkley
Frequent Visitor
9 years ago

Print report page is distorted

I have created a multi-page report and had various users complain that when they go to print, the page gets cut off, like only the top corner of that report page printed on a page. I have been able ...
v-huizhn-msft's avatar
v-huizhn-msft
Microsoft Employee
9 years ago

Hi RyanBarkley,

After research, I can not reproduce your scenario. Could you please share a screenshot for further analysis?

Best Regards,
Angelia

RyanBarkley's avatar
RyanBarkley
Frequent Visitor
9 years ago

The first is when I open the app and select the filters, select the page of the report and then go to power-bi's file->print.  Randomly it comes up like this for printing.

 

The second is when I canceled the distorted printing and hide filters pane.  Then hit power-bi's file->print.  This comes out just fine.

It may just be a chrome issue, but since my latest communication with Microsoft suggested I should be using Chrome, I was going to see if there may be any other reasons behind the intermittent issue.

  • v-huizhn-msft's avatar
    v-huizhn-msft
    Microsoft Employee
    9 years ago

    Hi RyanBarkley,

    It's weird, the feature works fine in my Power BI service. Please test it using other browser and check if it works fine. And please create a support ticket on the right bottom here if there is still the problem. Welcome to share your solution if you find a workaround.

    Best Regards,
    Angelia