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laganlee
Helper II
Helper II

Print pdf exported from Power BI online: "Contact the owner of the file to give you permissions"

Hi

When I export a file from Power BI online, and then try to print it, I get:

"Contact the owner of the file to give you permissions"

Can print any pdf file ok that is not exported from Power BI

Have tried Edge, Chrome etc. to print.

1 ACCEPTED SOLUTION
v-rongtiep-msft
Community Support
Community Support

Hi @laganlee ,

  • Reports that are owned by a user outside your Power BI tenant domain, such as a report owned by someone outside your organization and shared with you, can't be published to PDF.

  • You can share a dashboard with someone outside of your organization--someone who isn't in your Power BI tenant. However, that user can't export the shared dashboard's associated reports to PDF. For example, if you're aaron@contoso.com, you can share with cassie@northwinds.com. But cassie@northwinds.com can't export the associated reports to PDF.

  •  You will only see this option if you've already configured the PDF driver in your browser.

More details: Print from the Power BI service - Power BI | Microsoft Learn

Export reports to PDF - Power BI | Microsoft Learn

 

If it still does not help, please provide screenshots with the error.

 

Best Regards
Community Support Team _ Polly

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

2 REPLIES 2
v-rongtiep-msft
Community Support
Community Support

Hi @laganlee ,

  • Reports that are owned by a user outside your Power BI tenant domain, such as a report owned by someone outside your organization and shared with you, can't be published to PDF.

  • You can share a dashboard with someone outside of your organization--someone who isn't in your Power BI tenant. However, that user can't export the shared dashboard's associated reports to PDF. For example, if you're aaron@contoso.com, you can share with cassie@northwinds.com. But cassie@northwinds.com can't export the associated reports to PDF.

  •  You will only see this option if you've already configured the PDF driver in your browser.

More details: Print from the Power BI service - Power BI | Microsoft Learn

Export reports to PDF - Power BI | Microsoft Learn

 

If it still does not help, please provide screenshots with the error.

 

Best Regards
Community Support Team _ Polly

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Much appreciated.

Many thanks Polly!

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