Forum Discussion
Premium Workspace Prompt for Pro License
Some non-Pro users are being prompted to signup for the Pro license when accessing a Workspace on Premium capacity. It is inconsistent as to why certain users are being prompted while others are not. We do you have the P1 SKU. They can access the reports within if it's shared via link but cannot navigate to the reports via Workspace.
Any ideas on tentant settings, O365 account settings/permissions???
Thanks
SOLUTION: Yes, a free user can access workspaces to view assets with a P level SKU, which we have.
- Remove User from the Viewer Role and save.
- Allow about 15-30 minutes
- Re-add User as viewer role in the workspace
- Before user tries again, they will need to delete browser history and cache (all time range) and then login again and try and see if it will work
18 Replies
- Hi there
Free users can only view reports be that either via Shared with me or via an App.
I think a free user can also view an App workspace via a Viewer Role, any other role and you will need a Power BI pro license. Hi mckeyes ,
Free users cannot collaborate in new workspaces, even at premium capacity.
As GilbertQ said, create an app in the workspace, share the app link with him and give him some permissions.
https://docs.microsoft.com/en-us/power-bi/collaborate-share/service-create-distribute-apps
The other option is to assign Power BI Pro Licenses to users for consuming Reports and Dashboards in the Workspace without publishing them as an App.
Best Regards,
Liang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.This does not make any sense. If we purchased Premium and pushed the workspace to Premium capacity why would the user need to be Pro? What's the point of purchasing Premium?
I just tested this morning with a free user and they were able to access a Premium workspace with no issue. Yet our CFO is being prompted to sign up for Pro everytime he clicks on a Premium workspace. It sounds more like there is a permission or group setting within O365 or a bug within Power BI. The prompt is hit or miss with individuals and workspaces.
- Hi there
Check the role permissions on the workspace
If the user has a Viewer permission that can be used by a free user in a Premium App Workspace.
My guess is that your CFO has a role higher than Viewer in the Premium App Workspace.
Hello,
Im having the same issue here. My workspace is Diamond (Premium Capacity).
But why are my free users getting a "Pro license error" when they click on Workspace.
I need them to share the report.See this from micrososft link : https://docs.microsoft.com/en-us/power-bi/consumer/end-user-features
Licenses
Each Power BI service user has either a free license or a Pro license. Business users have free licenses.Free license - typically assigned to business users within an organization (see first image, below). Also assigned to anyone who signs up for the Power BI service as an individual and wants to try out the Power BI service in standalone mode (see second image, below).
For free users, being a member of an organization that has Premium capacity is what gives you super powers. As long as your Pro colleagues use Premium capacity workspaces to share content, free users can view and collaborate with those Pro colleagues. In this way, the free user gains the ability to consume content created by others. Together with their colleagues, including Pro users, the free user receives, shares, and collaborates on the same dashboards and reports and apps to make business decisions.
