Forum Discussion
Helper IIPowerquery online failure 500
Hi,
I do have several workspace and inside each some tables.
Last week I created a new dataflow, using sharepoint folder and a SQL database to combine data. This is working fine.
The issue is I had to modify the transformation a couple of times and now I can see the following behaviour:
I edit the Dataflow, save it, refresh and test. Once I need to change again I get the following error and can not go into the Powerquery online:
Activity ID: xxxxxb3
Request ID: dxxxx4baf92
Correlation ID: xxxxx71f
Status code: 500
Time: Thu Aug 07 2025 13:22:02 GMT+0800 (China Standard Time)
Service version: 13.0.26414.36
Client version: 2507.4.25234-train
Cluster URI: https://wabi-germany-west-central-primary-redirect.analysis.windows.net/
Normally after a few hours its working again. This happened today again on a new dataflow.
Is this maybe linked to the workload of all my dataflows? Or is this a bug?
thanks
8 Replies
- FBergamaschi
Super User
HI Hansolu
these are usually temporary issues. Anyway, should it persist today, I suggest you open a support ticket to Microsoft
If this helped, please consider giving kudos and mark as a solution
@me in replies or I'll lose your thread
Want to check your DAX skills? Answer my biweekly DAX challenges on the kubisco Linkedin page
Consider voting this Power BI idea
Francesco Bergamaschi
MBA, M.Eng, M.Econ, Professor of BI
HansoluHi
well, this workflow is working again, as mentioned after some time.
But the error happens now every day on several other dataflows.
I do not know about the CPU usage in the online service. I am afraid we use too much in the meantime and therefore we get more troubles.
we do have several Pro license, we do have, not sure, 20 dataflows with refresh 3-8 times a day and about 20 reports. Not sure if this is using too much ressources we have on our workspace.
V-yubandi-msftCommunity Support
Hi Hansolu ,
Thank you for providing the details. This issue can occur occasionally, especially when working with dataflows that have complex steps. The Status Code 500 error typically indicates a temporary issue on the Power BI service side. Possible causes include
- Making extensive changes or applying heavy transformations in the dataflow
- Running or refreshing multiple dataflows at once
- Temporary service issues in your region
Since the issue resolves itself after a few hours, it is likely due to a temporary overload rather than a problem with your dataflow.
Regards,
Yugandhar.- V-yubandi-msft
Hi Hansolu ,
Could you let me know if your issue is resolved, or if you need any additional details.
Thanks. - V-yubandi-msft
Hi Hansolu ,
I hope everything is resolved on your side. If you need any additional information or assistance, please let me know. I'm happy to help.
Thank you,
Yugandhar.
- Hansolu
Hi
well issue is still happening daily now. Goes away after some hours but very annoying
Is it solved, not really, is there a solution, maybe not.
thanks for your reply and confirmation
- V-yubandi-msft
Hi Hansolu ,
Thanks for the update. I completely understand how frustrating this must be, especially now that it’s happening daily. while the issue may resolve temporarily, that isn’t a sustainable solution.
Since it’s recurring and affecting your productivity, the best next step is to open a support case with Microsoft. They’ll be able to investigate further using the Activity ID, Correlation ID, and timestamps you’ve provided.
To raise a support ticket for Fabric and Power BI, kindly follow the steps outlined in the following guide
How to create a Fabric and Power BI Support ticket - Power BI | Microsoft Learn
Regards,
Yugandhar.
- V-yubandi-msft
Hi Hansolu ,
Have you raised a support ticket with Microsoft regarding this issue? If you've received a response from their support team, please consider sharing it here it could be helpful to other community members. If not, we recommend raising a ticket to get further assistance.
Thank You.
