Forum Discussion

Khristian's avatar
Khristian
Resolver I
1 year ago
Solved

Powerbi Crashes

Aquí tienes la traducción al inglés:


Hi everyone, I have a workspace that I share with Latin America. To upload a model, I need to meet certain optimization requirements. We have a model with 250 million rows containing daily store-level sales data over two years. The model is connected using a 'Single' cross filter. It performs very well when using a Pro license. However, when I publish it to Power BI Premium and multiple users access it and drill down to the store-day level in a query, Power BI crashes.

How can I determine what is causing the crash? Is Power BI Premium not sufficient, or is it something related to the query itself?


¿Quieres también ayuda redactando una versión más técnica o profesional para enviar en un foro o a soporte?

  • My conclusions are: it’s an optimized model, but due to the large number of IDs, Analyze in Excel queries with high granularity become complex and can overload Power BI Premium capacity. Therefore, it’s advisable to switch from using Analyze in Excel to executing queries directly in Power BI Desktop, which results in more efficient performance.

7 Replies

  • Greg_Deckler's avatar
    Greg_Deckler
    Community Champion

    Khristian So you mean that their browser is crashing or are they connecting to the semantic model in Power BI Desktop and it crashes or ?

  • Crashes: the report in service consumes 90% of memory, the report in service is slow for all the countries and users and analyzein excel stop work

    • Greg_Deckler's avatar
      Greg_Deckler
      Community Champion

      Khristian Sounds like something that you will need to open a support ticket on. If you publish it to a non-Premium workspace and have the same number of users try to use it there is there the same problem? 

  • My conclusions are: it’s an optimized model, but due to the large number of IDs, Analyze in Excel queries with high granularity become complex and can overload Power BI Premium capacity. Therefore, it’s advisable to switch from using Analyze in Excel to executing queries directly in Power BI Desktop, which results in more efficient performance.

  • v-lgarikapat's avatar
    v-lgarikapat
    Community Support

    Hi Khristian ,

    Thanks for reaching out to the Microsoft fabric community forum.

    Greg_Deckler ,

    Thanks for your prompt response

    Khristian , 

    I wanted to follow up and confirm whether you’ve had the opportunity to review the information  provided by Greg_Deckler  Should you have any questions or require further clarification, please don't hesitate to reach out.

    We appreciate your engagement and thank you for being an active part of the community.

    Best Regards,

    Lakshmi

    • v-lgarikapat's avatar
      v-lgarikapat
      Community Support

      Hi Khristian ,

      We’d like to confirm whether your issue has been successfully resolved. If you still have any questions or need further assistance, please don’t hesitate to reach out. We’re more than happy to continue supporting you.

      Best Regards,
      Lakshmi.

      • v-lgarikapat's avatar
        v-lgarikapat
        Community Support

        Hi Khristian ,

        We’d like to confirm whether your issue has been successfully resolved. If you still have any questions or need further assistance, please don’t hesitate to reach out. We’re more than happy to continue supporting you.

        Best Regards,
        Lakshmi.