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eknutzen
New Member

PowerBi online dataset not refreshing due to server error

I see the following error but cannot figure out how to solve the powerbi online refresh issue.  I can't find the page to re-enter my credentials specific to this dataset, nor do I see an error shown on any specific element of the online dataset.  I don't have this issue for any of my other powerbi datasets.

eknutzen_0-1709121812274.png

 

1 REPLY 1
v-kaiyue-msft
Community Support
Community Support

Hi @eknutzen ,

 

According to the screenshot, you may be using OneDrive refresh, and the problem is usually because Power BI cannot log in to the data source. Issues may also occur if the semantic model attempts to connect to a local data source but the gateway is offline. To avoid these issues, make sure Power BI can log into the data source. Please try to log in to the data source in "Data Source Credentials". Sometimes the password used to log in to the data source changes; sometimes Power BI logs out of the data source. Also, make sure the data source is supported. For more details, please refer to the documentation: Refresh a semantic model from OneDrive or SharePoint Online - Power BI | Microsoft Learn.

 

If the problem still exists, please provide more information about refreshing the configuration and error information so that we can better help you solve the problem.

 

Best Regards,

Clara Gong

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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