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Advocate V
Advocate V

PowerBi Scorecard Metrics not automatically updating



I have PowerBI scorecards that are connected to reports I have built. The reports update every hour and historically the scorecards have matched. Only 1 "Check-in" a day but the data would always match the report. 


Starting on 3/7 the scorecards are no longer updating but the reports are. I noticed and manually pushed through updates by using the "Refresh" button on the connections page for every goal.


However, this is not a sustainable solution as there are ~30 goals (5 for each person). Does anyone know how to fix this?

Community Support
Community Support

Hi @kaylastarr ,

This issue has been submitted internally. Please be patient to wait for fixing. If there is any news, I will update it here.


Best regards,

Community Support Team_kalyj

View solution in original post


Typical chatGPT answer, nice try.


There is an open ticket issue about this problem.


Everybody with the same problem can vote:

Issue scorecards not updating 

Hello I am not seeing a "Keep your data up to date" option on the Data Sources Tab. the datasource is scheduled to update



daily and is successfully updating but the scorecard is not. 


I updated all of the credentials but no dice. I will reach out to support

Community Support
Community Support

Hi @kaylastarr ,

Have you tried to use power automate: Get started with Power Automate - Power Automate | Microsoft Learn


Best regards,

Community Support Team_kalyj

I don't think that would fix the issue. It is internal to powerBi. I have linked data that is not updating like it used to.



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