**PowerBI visuals not displaying correctly online but Desktop no issue.**

[Netjacker65]

Hello everyone,

I have a PowerBI dashboard that includes a bar chart, a data list, and a map display.

While all the data displays correctly on the desktop version, once I publish it online, none of the data appears.

Desktop version

Online Version

also to add, sometime when publish attempts will display the correct values but after the online data refresh its goes back to the issue not displaying anything.

not sure if anyone else has this issue.

Regards,

M

[v-weiyan1-msft]

Hi @Netjacker65 ,

Based on your description, please try to run the latest desktop version then republish the report.
Sometimes browser caching can cause problems when loading content dynamically. You can try clearing your browser cache to see if that helps.
In addition, the following links had the similar problem as yours. Please kindly refer to:

Solved: Report online shows empty while PowerBI desktop sh... - Microsoft Fabric Community

Solved: Issue with "Map" Visual in Power BI Online - Microsoft Fabric Community

Best Regards,
Yulia Yan

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Netjacker65]

hi,

I attempted to rebuild the map, but unfortunately, it didn't work. I also confirmed that my Power BI Desktop app is updated. I'll continue to investigate to see if there are any other potential solutions.

Additionally, I have a premium license, in case that information is relevant.

[3CloudThomas]

Sounds like one or two possibilities:

1. You have row-level security for the model

2. The semantic model refreshed in the service and a parameter or login credential does not have acces to the model.

I would also check if any filters are being applied in the online version. Look at the filter pane and also try to click the refresh icon in the report online.

[Netjacker65]

Hi,

I've reviewed all the points you mentioned. There's no row-level security enabled for any of my connections. The Manage Role is blank and the View As setting is also set to none.

The login credentials have access to the model.

If you have any other ideas or suggestions, they would be greatly appreciated.

[Netjacker65]

Thanks you for the reply, let me check the poins you mentioned and i'll come back to you on this as keen to try to get this working.

thanks again.

[3CloudThomas]

Place a table of the table in another page of the report and deploy to workspace. See if the table is showing data. There is an icon in the upper right of each visual that will show you the filter values. See if something is filtering the visual.