Forum Discussion
PowerBI service page error, cannot see Copilot
Hi there
I have a Power BI Premium account, In recent days, when I visited Power BI Service(https://app.powerbi.cn), I was prompted with the following error and cannot see Copilot.
This has been the case for five days.
I'd like to know how to solve it.
Any help would be much appreciated!!
Hi ElijahHe1998 ,
This issue may need to be analyzed further by looking at the backend logs, if the problem still exists, please visit the following website to open a phone ticket www.21vbluecloud.com.
Best regards,
Community Support Team_Binbin Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
4 Replies
This problem still occurs today
- mattiasdesmet
Resolver II
Did you have Copilot before? It has only been in public preview for a few days and this is being rolled out to all tenants with at least P1 or Fabric capacity by March 2024.
Are the copilot functions still enabled on the tenant or has your organisation perhaps changes some?
It also looks like a China specific error, as I've never come across similar screen before.
When I went to the powerBI website before, it showed an administration page, which allows me to manage workspaces, data sources, etc., but now it shows an error page.
thank you for your reply~
Hi ElijahHe1998 ,
This issue may need to be analyzed further by looking at the backend logs, if the problem still exists, please visit the following website to open a phone ticket www.21vbluecloud.com.
Best regards,
Community Support Team_Binbin Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
