PowerBI reports/apps in web browser not working

[Asnate]

Hello, today we received few requests of our Company users that PowerBI Reports and Apps aren't working. They click to open the report but it doesn't load - even a single visualisation. No errors as well.

Only this screen appears (most of the users are fine). 

For one use issue remained like this for 1-2 hours. Then everything (without any changes) went back to normal. Is it known issue? And how to fix it?

We tried to clear browser cache, change browser, restart computer, validate internet connection. Tried to open different reports/apps. Nothing worked.

 

[Akash_Varuna · Accepted solution]

Hi @Asnate It might be a temporary Power BI Service issue or a network restriction affecting some users. Check the Power BI status page and try using Incognito mode or relogging into Power BI.If nothing works, contact your IT team to check for any network restrictions.

[Asnate]

Thanks for the input @Akash_Varuna .  It seems that it was Power BI Service issue indeed. All the users who were facing those issues, currently can successfully load Power BI reports.
For the next time I'll also give a try to browser incognito mode.