Forum Discussion

ronny_wdk's avatar
ronny_wdk
Frequent Visitor
6 years ago
Solved

PowerBI report server unavailable?

Good morning,

 

When I try to open my reports on Powerbi (app.powerbi.com) it is very slow and I get the message "server is unavailable".

 

More people have the same problem?

 

Ronny

5 Replies

  • Lucchesi0911's avatar
    Lucchesi0911
    Regular Visitor
    6 years ago

    experiencing the same issues here.

     

    also when working, PDF export wasn't this morning.

  • orudko's avatar
    orudko
    Regular Visitor
    6 years ago

    Hi! We are experiencing the same issue, long response from app.powerbi.com, sometimes no response - error 503 .

    Tls 1.2 enabled, and worked good until yesterday.

     

    Region West Europe

    PBI embeddet

     

    network test:

    General Information
    Service Bus Namespace : WABI-WEST-EUROPE-relay23.servicebus.windows.net
    Host Name : ns-sb2-prod-am3-003.cloudapp.net
    Host IP Address : 104.40.150.139
    Overall Results : 16/16 tests succeeded.

    Note: If one or more tests failed, contact your network administrator to open the ports for the required servers.

    Summary:
    Server Name: IP Address: Test Results:
    g0-prod-am3-003-sb.servicebus.windows.net 52.233.183.100 Success
    g1-prod-am3-003-sb.servicebus.windows.net 52.166.64.12 Success
    g2-prod-am3-003-sb.servicebus.windows.net 52.166.69.241 Success
    g3-prod-am3-003-sb.servicebus.windows.net 52.166.69.211 Success
    g4-prod-am3-003-sb.servicebus.windows.net 52.166.66.216 Success
    g5-prod-am3-003-sb.servicebus.windows.net 52.166.69.250 Success
    g6-prod-am3-003-sb.servicebus.windows.net 52.178.45.230 Success
    g7-prod-am3-003-sb.servicebus.windows.net 52.174.47.185 Success
    g8-prod-am3-003-sb.servicebus.windows.net 52.174.44.171 Success
    g9-prod-am3-003-sb.servicebus.windows.net 13.95.229.200 Success
    g10-prod-am3-003-sb.servicebus.windows.net 13.95.226.199 Success
    g11-prod-am3-003-sb.servicebus.windows.net 13.95.228.112 Success
    g12-prod-am3-003-sb.servicebus.windows.net 13.95.224.18 Success
    g13-prod-am3-003-sb.servicebus.windows.net 13.95.230.127 Success
    g14-prod-am3-003-sb.servicebus.windows.net 13.95.229.144 Success
    g15-prod-am3-003-sb.servicebus.windows.net 13.95.229.46 Success

    • Anonymous's avatar
      Anonymous
      Not applicable
      4 years ago

      Hi All,

       

      I am facing the same issue today:

      General Information
      Service Bus Namespace : WABI-WEST-EUROPE-relay17.servicebus.windows.net
      Host Name : ns-sb2-prod-am3-003.cloudapp.net
      Host IP Address : 104.40.150.139
      Overall Results : 0/24 tests succeeded.

      Note: If one or more tests failed, contact your network administrator to open the ports for the required servers.

      Summary:
      Server Name: IP Address: Test Results:
      g0-prod-am3-003-sb.servicebus.windows.net 52.233.183.100 FAILED
      g1-prod-am3-003-sb.servicebus.windows.net 52.166.64.12 FAILED
      g2-prod-am3-003-sb.servicebus.windows.net 52.166.69.241 FAILED
      g3-prod-am3-003-sb.servicebus.windows.net 52.166.69.211 FAILED
      g4-prod-am3-003-sb.servicebus.windows.net 52.166.66.216 FAILED
      g5-prod-am3-003-sb.servicebus.windows.net 52.166.69.250 FAILED
      g6-prod-am3-003-sb.servicebus.windows.net 52.178.45.230 FAILED
      g7-prod-am3-003-sb.servicebus.windows.net 52.174.47.185 FAILED
      g8-prod-am3-003-sb.servicebus.windows.net 52.174.44.171 FAILED
      g9-prod-am3-003-sb.servicebus.windows.net 13.95.229.200 FAILED
      g10-prod-am3-003-sb.servicebus.windows.net 13.95.226.199 FAILED
      g11-prod-am3-003-sb.servicebus.windows.net 13.95.228.112 FAILED
      g12-prod-am3-003-sb.servicebus.windows.net 13.95.224.18 FAILED
      g13-prod-am3-003-sb.servicebus.windows.net 13.95.230.127 FAILED
      g14-prod-am3-003-sb.servicebus.windows.net 13.95.229.144 FAILED
      g15-prod-am3-003-sb.servicebus.windows.net 13.95.229.46 FAILED
      g16-prod-am3-003-sb.servicebus.windows.net 51.137.36.189 FAILED
      g17-prod-am3-003-sb.servicebus.windows.net 51.137.36.194 FAILED
      g18-prod-am3-003-sb.servicebus.windows.net 51.137.36.195 FAILED
      g19-prod-am3-003-sb.servicebus.windows.net 51.137.36.198 FAILED
      g20-prod-am3-003-sb.servicebus.windows.net 52.157.212.39 FAILED
      g21-prod-am3-003-sb.servicebus.windows.net 52.157.212.44 FAILED
      g22-prod-am3-003-sb.servicebus.windows.net 52.157.212.54 FAILED
      g23-prod-am3-003-sb.servicebus.windows.net 52.157.212.68 FAILED

  • Anonymous's avatar
    Anonymous
    Not applicable
    6 years ago

    Hi ronny_wdk ,

     

    Does the problem still exists?

    If so you could try to open a support ticket. It is free if you have a Pro account.

    Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

     

    Best Regards,

    Jay