Forum Discussion
PowerBI picking the wrong AD account
After specifying an email address to add user, PowerBI is defaulting to a different account. Example,there are two accounts
[email protected] and [email protected]
if i add [email protected], its picking [email protected] display username. The right account has a free license but is prompted to upgrade to a Pro license when trying to view a PoweBI service report. All other viewers with free licensing can access the report.
1 Reply
- Greg_Deckler
Community Champion
Anonymous You could check the Issues forum here:
https://community.powerbi.com/t5/Issues/idb-p/Issues
And if it is not there, then you could post it.
If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".
