PowerBI not prompting for application credentials

[kching]

Hi There.

I am logged into PowerBI and trying to get data from the Planview Enterprise application/content pack. On my first attempt using Get (from Services) > Planview Enterprise, I entered the URL and Planview Database, and was prompted for my credentials. The import from Planview Enterprise failed due to a data condition.

My credentials for Planview Enterprise have changed since I first logged in back in October. The data is now available in the application, but my login fails. PowerBI should be prompting me for the new credentials instead of trying to use the saved credentials.

Can anyone assist with this?   Thanks!

[CahabaData · Accepted solution]

. I agree, it shouldn't remember the credentials if it was wrong - but it does...learned this the hard way.....

To clear credentials:

- goto options and settings 

-  data source settings

- select "global permission" on data source settings

- select your data source and click "clear permissions"

[kching]

Thanks to all for your suggestions.

[v-haibl-msft]

@kching

Please try to delete browsing history and restart browser.

 

Best Regards,

Herbert