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kching
New Member

PowerBI not prompting for application credentials

Hi There.

 

I am logged into PowerBI and trying to get data from the Planview Enterprise application/content pack. On my first attempt using Get (from Services) > Planview Enterprise, I entered the URL and Planview Database, and was prompted for my credentials. The import from Planview Enterprise failed due to a data condition.

 

My credentials for Planview Enterprise have changed since I first logged in back in October. The data is now available in the application, but my login fails. PowerBI should be prompting me for the new credentials instead of trying to use the saved credentials.

 

Can anyone assist with this?   Thanks!

1 ACCEPTED SOLUTION
CahabaData
Memorable Member
Memorable Member

. I agree, it shouldn't remember the credentials if it was wrong - but it does...learned this the hard way.....

 

To clear credentials:

 

- goto options and settings 

-  data source settings

- select "global permission" on data source settings

- select your data source and click "clear permissions"

 

www.CahabaData.com

View solution in original post

3 REPLIES 3
CahabaData
Memorable Member
Memorable Member

. I agree, it shouldn't remember the credentials if it was wrong - but it does...learned this the hard way.....

 

To clear credentials:

 

- goto options and settings 

-  data source settings

- select "global permission" on data source settings

- select your data source and click "clear permissions"

 

www.CahabaData.com

Thanks to all for your suggestions.

v-haibl-msft
Microsoft Employee
Microsoft Employee

@kching

 

Please try to delete browsing history and restart browser.

 

PowerBI not prompting for application credentials_1.jpg 

 

Best Regards,

Herbert

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