PowerBI Service shows filtered data from the slicer

[bds00]

Hi all,

I came across a weird error the last time I tried to upload a report from my test environment to Production. It happened that the filters are showing the data I filtered out for testing purposes (that too on my desktop version). I tried and re-tried re-publishing the report from test->production but the scenario did not change. I saw this error only on production and not on my dev and test environment. I could not delete and update since there are already customers using the link for a long time now.

I cleared the cache, restarted my system, and tried, but nothing worked. I edited the slicers directly on service, even that did not work. 

[v-zhangti · Accepted solution]

Hi, @bds00 

The issue with the filters in your report not showing the correct data after publishing to production. This could be caused by a number of factors, such as incorrect filter settings or caching issues.

One possible solution is to try clearing the cache in your browser and refreshing the report to see if that resolves the issue. Another option is to check the filter settings in your report to ensure that they are configured correctly and that the correct data is being filtered out.

If neither of these solutions work, you may need to investigate further to determine the root cause of the issue. This could involve checking the data source and verifying that the correct data is being pulled in, or checking the report settings to ensure that they are configured correctly.

It's also worth noting that if you are unable to delete and update the report due to customers using the link, you may need to consider creating a new report with the correct filter settings and directing customers to the new report.

Best Regards,

Community Support Team _Charlotte

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