Forum Discussion
PowerBI Service and Remedyforce Integration Specifics
We are evaluating Power BI integration with Remedyforce.
In this forum, I am looking at PowerBI Service (AWS/Azure) integration with Remedyforce.
Can you please provide the official documentations of the integration architecture, methods, and processes?
Thank you!
2 Replies
Hi Anonymous ,
Microsoft Power BI service (SaaS) can be connected directly to internet-accessible data sources, or to private data sources in an Amazon VPC. Connection to private data sources requires an application component called Microsoft on-premises data gateway. The Microsoft on-premises data gateway is downloaded and installed on an Amazon EC2 instance in the VPC and configured with Microsoft Power BI credentials. The gateway establishes an outbound connection to the Microsoft Azure Service Bus over the internet, and is configured in Microsoft Power BI to connect to data sources that it can access. Larger deployments can use multiple on-premises data gateways to balance load or increase fault tolerance.
Reference:
Set up Power BI integration - Power Apps | Microsoft Learn
Best Regards
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Thank you, Anonymous .
My understanding is that Power BI Service can connect to Remedyforce with the native Power BI Salesforce connector. Below Power BI connector should be applicable in either Report Server(on-prem AWS) or Service ( AWS or Auzre). Correct me if I'm wrong.
Data source
Connect from Desktop
Connect and refresh from service
DirectQuery / Live connection
Gateway (supported)
Gateway (required)
Power BI Dataflows
Salesforce Objects
Yes
Yes
No
No
No
Yes
Salesforce Reports
Yes
Yes
No
No
No
Yes
You explanation and reference are pertinent to integration between BI Service and AWS/Aurze data not the Remedyforce data. Correct me if I'm wrong.
Thanks!