Forum Discussion
PowerBI Service Scheduled refresh failed
- 4 years ago
Hi Anonymous ,
It seems that gateway is working fine, the problem may come from your data source
1 When the data refresh fails more than 4 times, it will cause a failure.
2 A total refresh time of more than two hours will cause the data refresh to fail.Please consider optimizing the model by removing unnecessary columns to reduce the size of the dataset or consider using advanced capacity to reduce the refresh time.
Optimization guide for Power BI - Power BI | Microsoft Docs
Troubleshooting refresh scenarios - Power BI | Microsoft Docs
Best Regards
Community Support Team _ chenwu zhu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
- Anonymous4 years ago
UPDATE:
I opened a ticket with microsoft. After long investigation the issue was related to the internet bandwidth. the refresh was taking long time then failing.
I couldn't change the bandwidth, I reduced the file size from 650 mb to 570 mb. now the refresh is working fine. But i am still thinking how would i manage this when file size grows again to reach the 650+ mb. everyday i have a growth of about 800 kb. simple math says : i have about 3 months remaining. 😨
Hi Anonymous ,
Whether the refresh is successful in power bi desktop?
Best Regards
Community Support Team _ chenwu zhu
If I click the refresh button on the home tab, the refresh is successul.
so for your quesiton Whether the refresh is successful in power bi desktop? answer is Yes
- v-chenwuz-msft4 years agoCommunity Support
Hi Anonymous ,
Ok, I can't reproduce your situation so recommend that you could create a support ticket.
Please refer to the gif how to create the support ticked.
Best Regards
Community Support Team _ chenwu zhu
- Luis-Javier1 year agoRegular Visitor
Good morning, did you get it updated from the web?, I have the same problem, I update on desktop, but not on the web.