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cristian_I's avatar
cristian_I
Regular Visitor
7 years ago

PowerBI Service Refresh timout error

I have a dataset connecting to a web service and the web call takes a fairly long time to load. I have solved this issue in desktop by changing the timout value to a higher one, however when i upload...
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v-yulgu-msft's avatar
v-yulgu-msft
Microsoft Employee
7 years ago

Hi cristian_I ,

 

From this article, scheduled refresh for imported datasets timeout after two hours. This timeout is increased to five hours for datasets in Premium workspaces. If you are encountering this limit, you can consider reducing the size or complexity of your dataset, or consider breaking the dataset into smaller pieces.

 

Besides, please ensure that there is enough bandwidth, with a consistant connection to upload the data to the Power BI Service.

 

Best regards,

Yuliana Gu

cristian_I's avatar
cristian_I
Regular Visitor
7 years ago

I am aware of these limitations and none apply in this case. My timeout error occurs when I am prompted to enter the credentials and it occurs after aproximately 2 minutes.

  • cristian_I's avatar
    cristian_I
    Regular Visitor
    7 years ago

    v-yulgu-msft  any other suggestions for solving this? as mentioned the documentation available is of no help.