Forum Discussion
PowerBI Service - Login Screen pop up
I've started to get the following pop up screen when logging in to the PowerBI Service. It says: Enter your email, we'll check if you need to create a new account.
I enter my email address, and it works, and then goes into the service, but it is as if it's not remembering who I am, and keeps on popping up. Any ideas how to make this login screen NOT popping up perhaps?
- Anonymous4 years ago
I spoke with a Microsoft support engineer a few weeks back and he acknowledged the issue and said two different patches were deployed to address the issue. Since those patches, none of my users have experienced the problem.
12 Replies
- AnonymousNot applicable
This is happening to my organization as well. I haven't found a resolution yet.
- kgurnavaNew Member
Same here. Started about 2 weeks ago and I have no idea how to stop it.
- AnonymousNot applicable
Yep. Started about 2 weeks or so ago for us as well. If anyone finds something, please post it here.
- Gabriel_WalkmanContinued Contributor
Same here. Client informed us of the problem that has been persisting for some time now. Any solutions?
- AnonymousNot applicable
I spoke with a Microsoft support engineer a few weeks back and he acknowledged the issue and said two different patches were deployed to address the issue. Since those patches, none of my users have experienced the problem.
- wmeyer2022Frequent Visitor
Do we need to do anything to get the most recent patches? That was a few months ago and my user just started having the issue this week.
- wmeyer2022Frequent Visitor
This started happening to some people at our company this week as well. Any new ideas on how to resolve this?
- AqWP4xjrAdvocate II
I have posted this as an Issue because I am also having this problem.
Issue: Links to Power BI always ask "Enter your em... - Microsoft Power BI Community
- scabralHelper IV
this same issue started happening in our organization last week. It seems very intermitent.
Has anyone got an answer from Microsoft or found a resolution?
- xavier76New Member
Today I think the problem is still open 😞
- melghandourNew Member