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Mohammed_Saad's avatar
Mohammed_Saad
Frequent Visitor
4 years ago

PowerBI R custom visual not loading on service but loading on desktop

I created a custom visual through pbiviz package from a script based on R. The visual was working fine on PowerBI Desktop, but after publishing to service, it was getting stuck on this infinite loading loop. This problem wasn't there before, and all of a sudden shows up today.

 

(Visual working in PowerBI Desktop)

4 Replies

      • S19K15's avatar
        S19K15
        Regular Visitor

        Yes, I am running in this situation, I have three PowerBI Customer Visuals, one uses only TypeScript and the other two are useing TypeScript and R. All three visuals are working into PowerBI Service but the two visuals which using R are not able to render into PowerBI Embedded. Currently testing with A1.

  • v-yalanwu-msft's avatar
    v-yalanwu-msft
    Community Support

    Hi, Mohammed_Saad ;

    Here is the R visual's limit , you could check it.

    R visuals require a Power BI Pro or Premium Per User (PPU) license to render in reports, refresh, filter, and cross-filter. 

    The following table describes R visuals capabilities based on licensing.

    LICENSING
      Author R visuals in Power BI Desktop Create PBI service reports with R visuals View R visuals in reports View R tiles in dashboards
    Guest (Power BI embedded) Supported Not supported Supported in Premium/Azure capacity only Supported in Premium/Azure capacity only
    Unmanaged tenant (domain not verified) Supported Not supported Not supported Supported (B2B scenario)
    Managed tenant with free license Supported Not supported Supported in Premium capacity only Supported
    Managed tenant with Pro or PPU license Supported Supported Supported Supported

    R visuals in the Power BI service have a few limitations:

    Best Regards,
    Community Support Team_ Yalan Wu
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.