Forum Discussion
PowerBI Premium late refreshes
We have been having this issue since 4/7. All of our datasets are refreshing about 20 minutes late, and all seem to be happening at the same time rather than being spread out. This is causing a huge issue as it interferes with other ETL processes that have been designed around the Power BI refresh times. Have you now seen a full recovery? It has slightly improved over the last few days but support has been no help. They are trying to say we are hitting capacity limits, but there are almost 40 minutes of each hour with almost no refresh operations taking place. It also is a problem that abruptly began with no major changes on our side, so I am having trouble accepting it as not being a Power BI service issue.
- Zarek3 years ago
Advocate I
derekg1127 In our case it is not a capacity limit, we don't have large datasets just a great deal of them. They have deployed fixes for this and supposedly some more until EOW. Our own refreshes are all back to normal times since yesterday's 6 AM CST time. I can see they are a bit clogged but at least they execute at the same time now.
Have you opened a ticket via the Power Platform admin center? It is what we used to get support, they contacted us via email and in Teams.
Anonymous mcm
- mcm3 years ago
Advocate I
Ours have gone from 45 minutes late to 20 minutes to today it was only a 5-10 minute delay, which is more in line with what I was used to seeing.
- Anonymous3 years agoNot applicable
That aligns closely with what we've seen as well. Glad we are experiencing the same.
- derekg11273 years ago
Advocate I
We have about 700 datasets that we are keeping up to date by refreshing via api now, and it has worked pretty well for the last couple of days so it isn't as pressing now thankfully. We opened the ticket through Azure and they have let us know it is a power bi cluster issue, not related to embedded/premium. So at least they have let us know there is another issue. They told us a fix was to be applied by end of the day yesterday but if that didn't work there is another fix by the EOW planned.